NO RETURNS, EXCHANGES ONLY NO EXCEPTIONS.
Do to the nature of our products, refunds and some exchanges are not offered.
For exchanges, the purchased item(s) must be fully returned in its original condition. Specifically, the item(s) must be unopened, unaltered, unchemically treated, undamaged in any way with all the original packaging material and tags. The merchandise must not be shampooed, conditioned, styled with heating tools, or signs of application or install.
No merchandise will be accepted for exchange that has been manipulated in any way. All granted exchanges are the decision of upper management. Chél Studio reserves the right to deny any exchanges. Merchandise meeting the above conditions may be returned within 10 days of the purchase.
Chél Studio is not responsible for any lost or stolen items. We are not responsible for any additional costs upon arrival.
If you have any further inquiries about our Return Policy, please email us: firstname.lastname@example.org.